The Urban Countess

Shipping Methods

All items are shipped out via USPS. Depending on the item, please allow 7-10 business days for it to be handmade and shipped. Allow 4 weeks for orders outside of the US. When filling out the order form for shipment, please be mindful to give me your correct mailing address as I want you to receive the item that you've spent your hard earned duckets on. {Also!} I will not be held responsible for orders shipped to the wrong location.

Returns & Exchanges

All purchases are final. I will be glad to work wth you in providing detailed descriptions of my items as well as sending multiple pictures if need be. If at any point you have a question, I welcome all inquires for I am here to help and make your purchasing process a pleasant one!